11,000 BTU Direct Vent Natural Gas Wall Heater
11,000 BTU Direct Vent Natural Gas Wall Heater
The DVAG11N wall heater from Ashley Hearth Products makes the perfect solution for zoned heating. The space saving direct vent furnace design mounts to an exterior wall and the adjustable vent assembly adjusts to fit walls from 4-1/2 inches to 10 inches thick. For clean, comfortable heat when and where you want it, the gas flame is completely sealed inside, away from all contact with room air. Air necessary for combustion is drawn into the chamber from outside through the vent and combustion products are vented directly to the outside. Only clean, gentle heat, in continuous circulation is delivered into the room. Windows and doors stay closed because no room air is used for combustion. The direct vent natural gas wall furnace is designed to heat up to 375 Sq. Ft.
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Features
- Safety pilot with built in pressure regulator completely stops the flow of gas in the event the pilot is extinguished
- 430 Stainless steel ported burner provides silent on and off operation making this a quiet heating workhorse for your house
- Heats up to 375 Sq Ft
- Designed for use with natural gas
- Up to 11,000 BTU heat input
- Sealed burn system is perfect for bedrooms and living spaces
- Matchless Piezo lighting for quick starts
- No complicated venting to purchase or install, complete kit is included (includes heat shield, vent pipe, air intake pipe, flashing, cap and connecting rod)
- Approved for use in mobile or modular homes
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Specifications
| Product Vented |
Yes |
| Product Efficiency |
70 |
| Product Manufacturer Warranty |
1 Year Limited Warranty |
| Product Height (in) |
20 |
| Product Portable Heater |
No |
| Product Adjustable Thermostat |
Yes |
| Product Ignition Source |
Piezo |
| Product Automatic Shut-Off |
Yes |
| Product Electricity Required |
No |
| Product Depth (in) |
6.61 |
| Product Package Contents |
Heater, Wall mounting plate and hardware, heat shield, vent pipe, air intake pipe, flashing, cap and connecting rod |
| Product Area Heated (ft²) |
375 |
| Product Heater Design |
Wall |
| Product Indoor / Outdoor |
Indoor |
| Product Fuel Type |
Natural Gas |
| Product Element System |
No |
| Product Accessories Included |
No |
| Product BTU Heat Rating |
11000 |
| Product Heater Controls |
Thermostat |
| Product Heater Mounting Location |
Wall |
| Product Auxiliary Heating Capacity (BTU) |
11000 |
| Product Number of Heat Settings |
Variable |
| Product Color / Finish |
Beige |
| Product Material |
Steel |
| Product Width (in) |
17.36 |
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Dimensions
| Assembled Width (in) |
17.36 |
| Package Weight |
42 |
| Package Width |
19.75 |
| Package Height |
31.88 |
| Assembled Depth (in) |
6.61 |
| Package Depth |
9.75 |
| Assembled Height (in) |
20 |
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Other
| MFG Brand Name |
Ashley Hearth Products |
| MFG Model # (Series) |
DVAG11N |
| Manufacturer Warranty |
1 year limited warranty |
| Search Keywords |
Gas, heater, furnace, wall mount, wall heater, natural gas |
| UPC |
012685003559 |
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Regulatory
| List the Chemicals contained that cause Birth Defects per California Proposition 65 |
Carbon Monoxide |
| Contains Chemicals that Cause Birth Defects (Calif Prop65) |
Yes |
| California Proposition 65 Warning Required |
No |
| Contains Chemicals that Cause Cancer (Calif Prop65) |
Yes |
| Item has Restrictions? |
No |
| List the Chemicals contained that cause Cancer per California Proposition 65 |
Carbon Monoxide |
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FAQs
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I smell a gas odor when the control knob is in the off position. What do I do?
- Gas leak:
- Do not try to light the appliance.
- Do not touch any electrical switch.
- Do not use any phone in the building.
- Have gas company come and locate the leak.
- If the gas company is unavailable have the fire department come and locate the leak.
- Defective control valve – try to push down or turn the control knob. If it will not push down or turn, the control valve may be defective. **It may still be defective even if the control knob will move.
-
Why will my burner not light?
- Burner orifice is clogged – clean the same way you would the pilot orifice.
- Burner orifice diameter is too small – have a gas technician replace the orifice with the correct size.
- Incorrect gas pressure – see below:
- Check that the manual shutoff valve is in the open position.
- Have the gas company check that the incoming gas line is pressurized correctly and is not leaking.
- If using propane-check that a large enough tank is being used (at least 100 gallon). If the tank has recently been refilled be sure that all the air has been flooded from the gas line.
- Have a gas technician check to see if the right size piping was used and if the gas regulator is set correctly.
-
What will cause my pilot to light, but go out when the control knob is released?
- Control knob is not pressed in all the way – pressing the control knob down allows a flow of gas to the pilot assembly. If not pressed all the way down the pilot will not be self-sustaining.
- Thermocouple – when the control knob is held down during ignition you are manually opening the gas valve to allow gas flow through the pilot assembly. During normal operation the thermocouple generates a small voltage that holds the gas valve open to allow gas flow. If the thermocouple is bad there will be no gas flow to the pilot assembly once the control knob is released.
- The thermocouple connection may just be loose.
- The pilot hood that directs the pilot flame towards the thermocouple may be bent and not allowing contact between the flame and thermocouple.
- The pilot is clogged – over time a residue will buildup on the orifice and pilot components which will affect the flow of gas. Use a heavy duty pipe cleaner to clear the orifice opening (be sure not to enlarge the opening). Use a non-abrasive scouring pad to clean the thermocouple and other metal components. Use a mild soap and water solution…never anything flammable.
- Control valve – it is possible that the control valve is damaged or faulty. The only option here is to replace it. This must be done by a licensed gas technician.
- Orifice isn’t the right size – higher altitudes will affect the operation of a gas heater. Especially when using NG because it is lighter than air. A smaller orifice can be used to obtain the needed pressure at higher altitudes. These are not available through USSC.
-
Why will my pilot not light?
- Loose ignitor wire – Remove the front cover and check to see if the ignitor wire has come lose. This can happen during shipping.
- Bad piezo ignitor – if the ignitor wire is secure and not damaged but there is still no spark, it’s possible the ignitor itself is faulty.
- There is no (or not enough) gas supply –
- Check that the manual shutoff valve is in the open position.
- Have the gas company check that the incoming gas line is pressurized correctly and is not leaking.
- If using propane-check that a large enough tank is being used (at least 100 gallon). If the tank has recently been refilled be sure that all the air has been flooded from the gas line.
- Have a gas technician check to see if the right size piping was used and if the gas regulator is set correctly.
-
What is a vent free system?
Vent-free fireplaces rely on indoor air for combustion. A chimney or flue isn't necessary.
- Vent-free systems add some moisture to the air. It is important that they are installed in well ventilated areas. If not ventilated properly, they may promote mold and mildew growth.
- It is always a good practice to install CO monitors when using vent free heaters. CO poisoning is a concern if the heater is installed in an area that is not ventilated properly.
- Some states and other countries (such as Canada) do not allow Vent-free systems.
-
I smell a gas odor when the control knob is in the off position. What do I do?
- Gas leak:
- Do not try to light the appliance.
- Do not touch any electrical switch.
- Do not use any phone in the building.
- Have gas company come and locate the leak.
- If the gas company is unavailable have the fire department come and locate the leak.
- Defective control valve – try to push down or turn the control knob. If it will not push down or turn, the control valve may be defective. **It may still be defective even if the control knob will move.
-
Why will my burner not light?
- Burner orifice is clogged – clean the same way you would the pilot orifice.
- Burner orifice diameter is too small – have a gas technician replace the orifice with the correct size.
- Incorrect gas pressure – see below:
- Check that the manual shutoff valve is in the open position.
- Have the gas company check that the incoming gas line is pressurized correctly and is not leaking.
- If using propane-check that a large enough tank is being used (at least 100 gallon). If the tank has recently been refilled be sure that all the air has been flooded from the gas line.
- Have a gas technician check to see if the right size piping was used and if the gas regulator is set correctly.
-
What will cause my pilot to light, but go out when the control knob is released?
- Control knob is not pressed in all the way – pressing the control knob down allows a flow of gas to the pilot assembly. If not pressed all the way down the pilot will not be self-sustaining.
- Thermocouple – when the control knob is held down during ignition you are manually opening the gas valve to allow gas flow through the pilot assembly. During normal operation the thermocouple generates a small voltage that holds the gas valve open to allow gas flow. If the thermocouple is bad there will be no gas flow to the pilot assembly once the control knob is released.
- The thermocouple connection may just be loose.
- The pilot hood that directs the pilot flame towards the thermocouple may be bent and not allowing contact between the flame and thermocouple.
- The pilot is clogged – over time a residue will buildup on the orifice and pilot components which will affect the flow of gas. Use a heavy duty pipe cleaner to clear the orifice opening (be sure not to enlarge the opening). Use a non-abrasive scouring pad to clean the thermocouple and other metal components. Use a mild soap and water solution…never anything flammable.
- Control valve – it is possible that the control valve is damaged or faulty. The only option here is to replace it. This must be done by a licensed gas technician.
- Orifice isn’t the right size – higher altitudes will affect the operation of a gas heater. Especially when using NG because it is lighter than air. A smaller orifice can be used to obtain the needed pressure at higher altitudes. These are not available through USSC.
-
Why will my pilot not light?
- Loose ignitor wire – Remove the front cover and check to see if the ignitor wire has come lose. This can happen during shipping.
- Bad piezo ignitor – if the ignitor wire is secure and not damaged but there is still no spark, it’s possible the ignitor itself is faulty.
- There is no (or not enough) gas supply –
- Check that the manual shutoff valve is in the open position.
- Have the gas company check that the incoming gas line is pressurized correctly and is not leaking.
- If using propane-check that a large enough tank is being used (at least 100 gallon). If the tank has recently been refilled be sure that all the air has been flooded from the gas line.
- Have a gas technician check to see if the right size piping was used and if the gas regulator is set correctly.
-
What is a vent free system?
Vent-free fireplaces rely on indoor air for combustion. A chimney or flue isn't necessary.
- Vent-free systems add some moisture to the air. It is important that they are installed in well ventilated areas. If not ventilated properly, they may promote mold and mildew growth.
- It is always a good practice to install CO monitors when using vent free heaters. CO poisoning is a concern if the heater is installed in an area that is not ventilated properly.
- Some states and other countries (such as Canada) do not allow Vent-free systems.
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